Hyundai Ioniq 5 online order process: Step-by-step


The Ioniq 5 electric SUV is the first car to be offered exclusively for online purchase by Hyundai Australia. Here’s what the process looks like.

Like many Australian new car buyers, we registered our interest in the new Hyundai Ioniq 5 electric car, and for the first time, the car is exclusively available to order from the comfort of your computer screen.

The website launched today for those who registered early interest, with approximately 240 of the initial batch of 400 cars already sold out (as of writing). Here’s what is involved.

We were sent an email noting the ordering process was live.


Clicking the link takes you to a microsite containing lots of information about the Ioniq 5, as well as a link to an online order form.


As a first step you are invited to enter your postcode, so that on-road costs and the closest dealer can be established.


Now the fun part. The interactive configurator.

You can choose two- or all-wheel drive, and one of six preset colour combinations. The car is rendered in 3D and can be moved around with your mouse. You can even turn the lights on and off, and zoom in on details.


You can alternate between the exterior and interior view options, but the interior is just a static image.


The six available colour combinations are as follows:

Exterior Interior
Atlas White Obsidian Black leather Standard
Galactic Grey Dove Grey & Dark Teal leather Standard
Phantom Black Obsidian Black leather Standard
Digital Teal-Green Dove Grey & Dark Pebble Grey leather Standard
Lucid Blue Dove Grey & Dark Pebble Grey leather Standard
Gravity Gold Dove Grey & Dark Teal leather (available from November 2021) $1000 option

We’ve added a gallery at the bottom of this article showing all the possible combinations.

We’re picking Galactic Grey as our preference of Gravity Gold is not available at this time (it is coming at some point before the end of 2021).

Once you’ve chosen your colour, you can add in a home charger at the same time.

There are single- and three-phase supported units in a couple of different styles.


Next come the options.

Floor mats are included but you can add a tow pack (with a 1600kg braked rating) or an additional charging cable to help with public chargers.


You can add in a pre-paid service package here too.

Then, as part of a summary, you need to choose which dealer you want to manage the purchase and handover through. Note that due to the specialist nature of the Ioniq 5 it is only available through select Hyundai dealers.


You are presented with a breakdown of all costs and given a final drive-away price.


For clarity, we chose the 2WD vehicle in a standard colour for the list price of $71,900 before on-road costs. Following is a breakdown of additional charges to put the car on the road in Victoria (your state fees may be different).

There are no Luxury Car Tax (LCT) additions in this specification.

Item Cost (inc. GST)
2021 Hyundai Ioniq 5 2WD $71,900.00
Accessories (charger and cable) $2,604.10
Pre-paid service (up to 3yr, 45,0000km) $660.00
Delivery charges (Essendon Fields VIC) $1,430.00
On road costs (VIC rego and TAC insurance) $880.00
Stamp duty (VIC) $3,192.00
TOTAL (inc. GST) $80,666.10

To complete the process and secure the order, you need to pay a $2000 deposit.


From this point, Hyundai Australia will be in contact with you directly, and will arrange all the paperwork.

Your dealer will assist with the delivery/handover process.

We’ll keep you posted as the post-order communication starts to filter through.

In the meantime, let us know what your preferred specification of Hyundai’s first dedicated electric car is.

All configuration options:

James has been part of the digital publishing landscape in Australia since 2002 and has worked within the automotive industry since 2007. He joined CarAdvice in 2013, left in 2017 to work with BMW and then returned at the end of 2019 to spearhead the content direction of Drive.

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